FAQ

Frequently asked questions

When will I get my order through?


At Society Coffee, we make sure you get the freshest bean as possible so we bulk roast our orders on Sat/Sun. So any orders that comes before Friday, 4pm we will be able to dispatch them by Tuesday. Your order should have gone through already. If you have any urgent order please flick us an email at orders@societycoffee.co.nz or call A-Block at opening hours 7 days, 7:30am to 4pm at 09-476 6878




Shipping Schedule


We bulk send our products Wed by latest, so if you live within Auckland you will be able to receive your package on the same day or Thurs the latest. Packages outside of Auckland: Northland estimated Thurs/Fri South Island would take up to 2 to 3 working days.




Emergency Order


If you urgently need your bean by tomorrow, you are welcome to swing by our roastery in A-Block, Browns Bay as we stock full range of our retail stock. If you're one of our wholesale customer and want to place an urgent order, please send email to orders@societycoffee.co.nz or flick a call to our roastery during opening hours from 7:30AM to 4:00PM, 09-476 6878




I would like to cancel my order?


Flick us an email at orders@societycoffee.co.nz or ring us up at 09-476 6878 A-Block during opening hours, 7:30AM to 4:00PM.